At PSI, safeguarding your personal information is a top priority. While we employ advanced security measures to protect our platforms, staying vigilant is just as important. By following the best practices outlined below, you can enhance your digital security, prevent unauthorized access, and keep your sensitive data safe.
How PSI Protects Your Information
To safeguard against fraud and unauthorized access, it’s essential to understand how PSI securely communicates and handles sensitive data. We follow strict security protocols to protect your information, and we will never request confidential details through unsecured channels.
If you receive an unexpected or suspicious email, text, or call claiming to be from PSI, do not engage. Instead, contact us immediately to verify its authenticity.
Email
PSI and ESS will only communicate with you using official company email addresses or verified school district email accounts. We never use personal email platforms such as Gmail, Yahoo, or other third-party providers for official communications.
If you receive an email from a non-official source claiming to be from PSI or ESS, do not respond. Instead, report it immediately.
Text
If you believe your PSI account information has been compromised, contact the PSI Cyber Security Team immediately at [email protected] for assistance.
ESS may send communications through the WillSub+ platform, including app notifications or occasional text messages. These notifications provide reminders and job opportunities but will never request sensitive information. If you receive a message asking for personal details, do not respond and report it immediately.
Banking Information
PSI will never request your banking information via email or text. To ensure your financial data remains secure, all banking and payroll details are safely collected and managed through our trusted online systems, including:
For your security, never share sensitive information—such as your Social Security number, bank account details, or other personally identifiable information (PII)—through email or text messages.
Suspicious Activity Tips
If you suspect that your PSI account has been compromised, contact the PSI Cyber Security Team immediately at [email protected] for prompt assistance.
Stay Secure: Regular Credit Monitoring for Fraud Prevention
Keeping track of your financial health is essential to protecting yourself from fraud and identity theft. Regularly reviewing your bank accounts and credit reports can help you detect unauthorized activity early and take action before it escalates.
You can access a free credit report online at AnnualCreditReport.com or purchase one directly from any of the three national credit reporting agencies:
Equifax
P.O. Box 740241 Atlanta, GA 30374-0241 800.685.1111
Credit Freeze: Strengthen Your Identity Protection
A credit freeze—also known as a security freeze—helps prevent identity theft by restricting access to your credit report. This makes it much harder for fraudsters to open accounts in your name, adding an extra layer of security against unauthorized financial activity.
By blocking unauthorized credit checks, a credit freeze is a valuable tool if: ✔️ You suspect your personal information has been compromised ✔️ You want to proactively protect your financial identity
When a credit freeze is in place, creditors cannot access your credit report, preventing them from approving new accounts in your name. You can request a freeze, temporary lift, or permanent removal through any of the three major credit bureaus:
Taking this step helps ensure your personal information remains secure and protected.
When should you use a credit freeze?
If you suspect identity theft or unauthorized use of your personal information.
To protect a minor or an incapacitated adult from potential fraud.
How to use a credit freeze?
Request a freeze online, by phone, or by mail through each credit bureau.
Opt out of prescreened credit offers to reduce unsolicited applications.
Keep your assigned PIN code secure; you’ll need it to unfreeze your credit when applying for new accounts.
When should you lift a credit freeze?
When applying for new credit, such as a loan, mortgage, or credit card.
When applying for insurance, a job, or renting an apartment, some companies require a credit check.
Fraud Alerts: Strengthen Your Identity Protection and Prevent Unauthorized Access
A fraud alert is a free security feature that warns creditors you may be at risk of identity theft. When activated, lenders must take additional steps to verify your identity before approving new credit. You can request a fraud alert from any of the three major credit reporting agencies, and the one you contact will notify the others to apply the alert across all three.
Why place a fraud alert?
Protect yourself from identity theft and unauthorized credit activity.
Make it more difficult for someone to open accounts in your name.
Ensure creditors verify your identity before extending credit.
How to place a fraud alert?
Contact one of the three credit bureaus (Equifax, Experian, or TransUnion).
Provide proof of your identity, including your Social Security number, name, and address.
What are the types of fraud alerts?
Initial Fraud Alert: Lasts one year and can be renewed.
Active-Duty Alert: Designed for military personnel; lasts one year and can be renewed during deployment.
Extended Fraud Alert: Lasts seven years and is available for identity theft or credit fraud victims.
What are the benefits of placing a fraud alert?
Receive a free credit report from each of the three credit bureaus.
Monitor your credit report weekly for free at AnnualCreditReport.com.
Add an extra layer of protection to your financial security, making it harder for fraudsters to misuse your personal information.
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